Shipping and delivery information
Delivery charges are for Australia Post's parcel post and express post services.
The cost for parcels weighing less than 5kg depends on whether they can be packed into a small, medium, large or extra large size box or satchel.
Freight costs are automatically calculated and displayed in the checkout after your address is keyed in. (You don't have to pay before you know what the freight will cost.)
Delivery within Australia
Orders weighing up to 500gms (gross weight) will cost $8 for delivery by standard parcel post Australia wide.
Orders weighing more than 500gms but less than 1kg will cost $10.
Orders weighing more than 1kg but less than 3kg will cost $12.
Orders weighing more than 3kg but less than 5kg will cost $15.
Orders weighing more than 5kg but less than 10kg will cost $20.
Freight charges for bulk orders, i.e. weighing more than 10kg and/or more than 20 jars, will depend on actual weight and destination and will be negotiated separately - please contact us for more information.
Free shipping is available to most Australian capital cities for orders over $200. )
(Conditions apply, including a maximum weight of 10kg and/or no more than 20 units of honey. Free shipping is not available to Perth, Darwin or remote areas)
Freight costs are added automatically in the checkout ( except international orders - see below).
Delivery to most Australian cities takes two to three days.* Regional and remote locations takes a little longer.
International orders are welcome.
We offer both standard and express international air freight delivery to the US with Australia post.
To other countries express air freight is required during the current Covid19 pandemic.
Freight costs for major countries are calculated automatically in the checkout. (If freight for your country isn't listed please contact us by email for a freight quote. We may be able to deliver either with Post or with FedEx.)
Tracking numbers are emailed to customers so you can monitor and review the progress of your delivery. You can track your order at www.auspost.com.au/track